Privacy policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying process, we collect the personal information you provide us, such as your name, address, and email.

When you browse our store, we also automatically receive the internet protocol address of your computer. (IP) in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we will be able to send you emails about our store, new products, and other updates.

 

SECTION 2 - CONSENT

How do they obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment, or make a return, we imply that you accept the collection and use for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will directly request your express consent, or we will give you the opportunity to decline.

How can I withdraw my consent?

If after having accepted you change your mind, you can revoke your consent for us to contact you, for the collection, use, or disclosure of your information, at any time, by contacting us at hola@lagodf.com or writing to us at: LAGO - Masaryk 310 Colonia Polanco 11560 Mexico City - MEXICO

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

 

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard. (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it has been completed, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards established by PCI-DSS as indicated by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

The PCI-DSS requirements help ensure the secure handling of credit card information by stores and their service providers.

For a clearer view, you may also want to read Shopify's Terms of Service here or Privacy Statement here.

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for purchase-related transactions.

For these providers, we recommend that you read the privacy policies so you can understand how your personal information will be handled.

In particular, remember that some suppliers may be located or have facilities in a jurisdiction different from yours or ours. So if you wish to proceed with a transaction involving the services of a provider to third parties, your information may be subject to the laws of the jurisdiction(s) where the service provider or its facilities are located.

For example, if you are in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under U.S. law, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or the Terms of Service of our website.

Links

When you click on links in our store, you may be redirected outside of our site. We are not responsible for the privacy practices of other sites and we recommend reading their privacy policies.

 

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that there is no inappropriate loss, misuse, access, disclosure, alteration, or destruction of it.

IF you provide us with your credit card information, this information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.

 

SECTION 7 - AGE OF CONSENT

By using this site, you declare that you are at least the age of majority in your state or province of residence, or that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue selling you products.

 

QUESTIONS AND CONTACT INFORMATION

If you want to: access, correct, amend, or delete any personal information we hold about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer at hola@lagodf.com or by postal mail to Lago

[Re: Privacy Compliance Officer]

Masaryk 310, Polanco Neighborhood, Mexico City, 11560, Mexico